Frequently asked questions

  1. Frequently asked questions

Frequently asked questions

Here you will find answers to frequently asked questions. Is the answer to your question not listed? Check the questions about a specific resort or contact PURE Resorts.

Is Wi-Fi included in my stay?

We consider it important that you have good internet access during your stay. All resorts therefore offer free internet access.

Are linen and towels included in my stay?

The beds are made for you and towels are ready to be used.

Where can I view and modify my reservation?

Through your account, you can easily view the details of your reservation and upgrade your reservation.

Go to my account

Can I book extras for my stay? And how can I book them?

Make your stay even more comfortable by simply booking extras. You can do this yourself when making your online reservation or via your account if you have already made a reservation.

Do you prefer personal contact? Please contact us. We will be happy to help you.

Can I bring my pet?

Pets are welcome at our resorts. One pet is allowed per accommodation. 

On request and subject to availability. There is an additional charge for bringing your pet.

 

Questions about the resorts

For specific questions about any of our resorts, please check the frequently asked questions per resort.

Questions about PURE Resort Ehrwald

Contact us

Is the answer to your question not listed? Then please contact us. We are happy to assist you.

Contact us